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Frequently Asked
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I ordered a lamp, when will I get it?"We strive to keep the turnaround time for each order at around 5-10 business days! However, please do not hesitate to contact us should you require expedited service.
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Do you accept debit cards?Yes! We do accept all Visa and Mastercard debit, credit and cheque cards.
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My payment got declined, what now?"Do not fret! You can pay us using EFT, SnapScan or cash. Here's our bank details: Standard Bank Current Account Acc: 10-08-181-668-3 Branch: 051001 Reference: Last Name, Initials Please send Proof of Payment to: lightftworld@gmail.com
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Do you accept SnapScan as payment method?Yes! We are listed as a merchant at SnapScan, follow this link to pay via snapscan.
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The bulb of my lamp broke, where can I get a new one?"Please have a look at our replacement bulbs here at the link: https://www.lightftworld.com/product-page/replacement-globes
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I designed my own lamp, but I don't have the time or skills to make it. Can you help? "Yes! We greatly welcome any requests like this. We will first have to see the design to generate a quote. Should you choose to accept it, we do require that you make a full payment before we can start with your design.
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Help! I need a last minute gift for a friend.Sure! Contact us via email or phone and we will do our best to help you out!
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